FAQs on various Brightspace Tools

This article is part of the LMS WEEKLY UPDATE series.

Have You Ever Wondered What To Do If You…

Need to change the answer to a quiz question and regrade student submissions?

From the Activities/Quizzes click on the chevron for that particular quiz and then on Grade. On the Questions tab, click Update All Attempts and then on the question you need to regrade. You have the options to give to all students points value for that particular question or re-grade only the attempts that have a particular answer.

Need to view grades for students who are not in your course anymore?

Click on the Tools/Class List/Enrolments Statistics. Down at the bottom, under Withdrawals, click on the chevron beside the student and choose View Grades.

Deleted an assignment by mistake?

To recover deleted assignments go to Activities/Assignments/More Actions/Event Log. The deleted assignment will have a Restore button available.

Need to grade assignment files offline?

You have the option to download all the assignments files in a zip file, grade them, save the files, create a new zip file and upload all the graded files as a package file. Go to Activities/Assignments/View Submission and then the Submissions tab. Select all submissions and click Download. When you are ready to upload them, from the same screen, click on the Add Feedback Files tab and upload the zip file. Note that you will need to manually enter the grades in the gradebook column.

Need to set up practice quizzes, but without the associated columns in the course gradebook?

When you set up the quiz, on the Assessment tab, leave None for the Grade Item, but check the box to “Allow attempt to be set up as graded immediately upon completion.” No column will appear in the gradebook, but students will be able to view their score and any other options that you set up under the Submissions View tab.

Your students are reporting that your emails sent from within Brightspace never reaches them?

Ask them to check the Other folder in their Outlook email client.

Can’t seem to find a way to reply to topic threads under Discussions?

Once you click on the name of the thread, the Reply to Thread button will show up above and below the content of the thread.

See your Assignments/Quizzes under the Activities menu on the nav bar, but not under the Content area?

Once in a while we see a bit of confusion about the area where you should make your quizzes/assignments accessible to your students. Regardless of the way you create your quizzes/assignments, they will ALWAYS exist under the Activities menu on the course nav bar. There is nothing wrong in having your students go to access the quizzes/assignments from there, but sometimes, depending on how your course is structured, your might want to make them available under one particular module, under the Content area. This is when you will be using the Existing Activities/Quizzes or Assignments to create a link to the existing quizzes/assignments.

Note: Removing the link from the Content area and choosing the second option on the confirmation pop-up screen, will delete your quiz/assignment from your course.

Your students view the grades for a hidden gradebook item?

Displaying how the final grade is calculated will actually give away the hidden grades. From Grades, click on the Settings option and then on the Org Unit Display Options tab. Make sure that the Display how final grade was calculated to users is not checked off.

Need to attach multiple files to one item under Content area?

Use the Upload/Create button and then Create a file. In the next window, enter the Title and then use the Insert stuff tool to upload the first file from your computer.