1. Home
  2. Intelligent Agents
  3. Use Case: Intelligent Agents for Motivation & Remediation
  1. Home
  2. Use Cases
  3. Use Case: Intelligent Agents for Motivation & Remediation

Use Case: Intelligent Agents for Motivation & Remediation

Intelligent Agents for Motivation & Remediation

The art of using intelligent agents for remediation and motivation is largely about email compilation – Brightspace records lots of activity in the courses, you just need create a narrative around this data, and using Intelligent agents allows you to do this in a more scalable manner.


Use Intelligent Agents to motivate learners to carry on with certain behaviour, or alternatively congratulate them on performance. These can be used as key performance indicators due to increased discussion participation, better engagement between learners and course, better learner feedback

Use Case 1:

Thank those who participate in discussions. Simply send a thank you email for those who post in discussions to encourage that behavior more.

Use Case 2:

Congratulate people on grade achievement, or improvements between assignment/activity scores.

Pro Tip:

    Attach a video to the email to make this more personal.


You can also send emails out to those who haven’t done that well to give them the opportunity to contact the course facilitator if they need more help, or send them on a different learning journey through remedial material. A key performance indicator with use of this will show time. You might see a general increase in learner achievement, and fewer withdrawals as you identified at risk learners before they gave up.

Use case 1:

Email those who got less than X% in a quiz or assignment giving them the opportunity to reach out to you for help. This is essentially identifying learners who are at risk.

Use Case 2:

Email all those who got less than X in an activity to invite them to a remedial session.

Use Case 3:

Use release conditions in content to release different content to them that explains a concept to them in a different way (if you used text the first time, perhaps consider using a video), and then use intelligent agents to explain this different pathway i.e. You didn’t do so well on the first assignment, so I’ve released some new material to you. If you still don’t understand please feel free to reach out, but if you are feeling more confident, try the activity again.


Need to contact us for support?

If you can’t find the answer to your question in our knowledge base, there are several methods to reach us and get assistance.
Please take a moment to read the How to get assistance page.

Was this article helpful?

Related Articles